HAPPY HALL INTERIM CARE

Our number one priority continues to be the health and safety of the staff and children. Below is an overview of our current policies and procedures, which are subject to change based on local, state, and CDC guidelines as we continue to evaluate the latest information and best practices.

 

STAFF POLICIES & PROCEDURES

  • Daily temperature checks and health screenings

  • Face coverings, as recommended by the CDC

  • Handwashing upon entering the center and throughout the day

  • Social distancing between co-workers being practiced as much as possible

  • Increase space for breaks and lunches to support social distancing

  • Limited interaction with the public during work shift; including lunch breaks

  • Requiring employees to comply with all local health authority guidelines and regulations

 

CENTER POLICIES & PROCEDURES

  • Touchless sign-in and sign-out

  • Clean and sanitize frequently used surfaces after every use

  • Limiting visitor access to business-essential purposes

  • Administrative staff continue to work remotely as much as possible

  • Replace face-to-face staff meetings with virtual meetings

  • Virtual tours to limit access to center to essential personnel

  • Social distancing practiced as much as possible, including naps and meal times

  • Staggered outdoor enrichment to keep groups separate

 

FAMILY POLICIES & PROCEDURES

  • 9-hour schedule to adhere to consistent groups of children and staff as much as possible

  • Daily Temperature Checks and Health Screenings for families

  • Strict adherence to updated medical policy

  • Direct access to classroom door for drop-offs/pick-ups to reduce congestion in the lobby

  • Parents will not be allowed access into the classrooms

  • Social distancing being practiced as much as possible 

  • Limiting items from home to light jackets, water bottles, and appropriately sized bedding

  • Use of sunscreen provided by Happy Hall Schools (Rocky Mountain Sunscreen)

  • Virtual parent-school communication (depending on the matter)

ILLNESS POLICY

  • You must keep your child home if they have a temperature of 101.4 or any other symptoms.

  • If your child is in our care has a temperature of 101.4 or any other symptoms, you will be called and expected to pick up your child within one hour.

  • Children must be symptom and medication-free for 72 hours prior to returning depending on the symptoms and severity of the symptoms.

  • If a child or household member has symptoms that are consistent with Covid-19 or has been in close contact with a person with symptoms or diagnosed with COVID-19, you must notify us immediately. See our Pandemic Policy for more details

 

9-HOUR SCHEDULE POLICY
Our center is currently open from 7:30 am to 5:30 pm to allow our staff additional time to complete our enhanced cleaning and disinfecting protocols. Additionally, we are requiring families to choose from one of three 9-hour schedules, which will allow us to support consistent groups of children and staff, as required by licensing:

  • 7:30 AM - 4:30 PM

  • 8:00 AM - 5:00 PM

  • 8:30 AM - 5:30 PM

There are a limited number of spaces for each schedule and schedules will be assigned on a first-come, first-serve basis.

 

DROP-OFF & PICK-UP POLICIES & PROCEDURES

  • Parents must use secure-access points associated with child's classroom

  • Parents accessing our campus must wear a face covering, as recommended by the CDC

  • Parents must comply with current social distancing measures

  • Parents must use 1CORE Family app to sign child in and out;

  • or request a teacher to sign your child in our out using your unique pin

  • Parents must complete a daily digital health screening form prior to dropping off child

 

ONGOING CHANGES
These are challenging times and change seems to be happening at a rapid pace and though we so desperately want life to return to normal, we will partner with you to maintain a healthy and safe environment so we all can move forward together. As local guidelines change, we must adapt to meet the needs of the community, and therefore; our policies and procedures will need to change. We will keep you informed of such changes.

Interim Care Request Form
Gender
First Schedule Choice
Second Schedule Choice
Days Needed (does not affect tuiton)
ADDITIONAL POLICIES

TUITION PAYMENT & TERMS

  • You must enroll in Tuition Auto Pay (TAP) via the Parent Portal using your bank account or credit card (2% fee for credit cards).

  • Payments are withdrawn in advance via TAP on the 3rd of each month.

  • A late payment fee of $50 will be applied to your account for payments received after the 3rd of the month.

  • Enrollment will be terminated if full payment is not received by the 10th of the month. Frequent late payments may result in dismissal.

  • When more than one person is responsible for tuition, each person is responsible for all amounts due.

  • There are no credits or refunds for absences.

 

SIBLING DISCOUNTS

  • Applies to additional children enrolled.

  • $75 Annual Registration Discount

  • $80 Monthly Tuition Discount

 

LATE PICKUP

  • You must call if you are going to pick up after your child’s scheduled time.

  • Frequent lateness may result in dismissal.

WITHDRAWAL

  • Withdrawals must be submitted via the Withdrawal Request Form.

  • Withdrawal requests must be received 30 days prior to the requested effective date of change or you will be charged your current tuition for 30 days from the date we receive the Schedule Change Form, even if your child does not attend.

  • If you wish to hold your child’s space while taking time off, full tuition must be paid.

 

SECURITY & SAFETY

  • State Law Section 101229.1 requires all parents to sign their child in and out daily. Please use the mobile app or request sign in and out by your child's teacher.

  • Be sure a staff person acknowledges your child’s arrival and departure. Children must not be left in a classroom unsupervised.

  • We will only release your child to those you have listed in the Parent Portal, unless we have authorization from you.

 

TRAFFIC

Watch for children and traffic when entering and exiting the driveways. Do not leave children unattended in your car.

  • NEVER double-park, block any driveways, or leave your car running, or unlocked. Thank you for being respectful of our neighbors.

  • Parking is limited, please exit our driveways as soon as possible (cell phone use is discouraged in the driveway).

  • 10-minute parking limit in our driveways from 7:00 AM - 9:00 AM and 4:00 PM - 6:00 PM.

  • Please refrain from using your cell phone while at Happy Hall School (HHS), as a courtesy to staff and children.

  • Street cleaning is on the 1st & 3rd Wednesday and Thursday of each month from 9:00 - 11:00 AM.

 

MEDICATION

  • To administer any medication, including over-the-counter items, to your child, State Law Section 101226.e requires that you provide us direction from a doctor and your written authorization on the HHS Medication Authorization Form. Medications are kept in the kitchen and administer at lunchtime only.

 

DRESS CODE: Rubber-sole shoes are required, and velcro straps are encouraged. Shoes/sandals without backs, boots and croc shoes create safety hazards and are not permitted. Casual and comfortable clothes are recommended. Fancy/special clothing should be avoided.

TOYS & PERSONAL ITEMS: Children are not permitted to bring personal toys to HHS. HHS is not responsible for missing or damaged items.

 

PHOTOGRAPHS / VIDEOS: We often take photographs and/or video and use these images in various media for educational and promotional purposes (e.g., website, brochures, newsletters, parent events, professional training, and child observations, etc.).

 

COMMUNITY WALKS: Occasionally we take children on walks and parades.

STUDENT BEHAVIOR: If your child is unable to safely interact or participate in our program, you will be called and requested to pick up your child within one hour. The Director will work with your family to help address any issues.

 

DISENROLLMENT: If it is in the best interest of the child and/or HHS, we reserve the right to disenroll a child.

 

COMMUNITY CARE LICENSING: The Community Care Licensing Department has the authority, without parent consent, to conduct interviews with children or staff and to inspect and audit records per State Law Section 101200.b.

 

OUTSIDE SERVICES: HHS strongly discourages our employees from providing families any services that are not part of our program. HHS does not authorize such services and is not responsible for any acts or omissions of any employee while providing such services.

 

ARBITRATION: In the event a dispute arises out of or relating to services provided by HHS that cannot be resolved in good faith directly with HHS, all parties (parents, guardians, HHS) agree to participate in mediation by a mutually agreed upon third party.  In the event that mediation does not resolve the dispute or no third party can be agreed to, then parties agree to participate in binding arbitration governed by the Commercial Arbitration Rules of the American Arbitration Association. Any settlement or award by the arbitrator shall be final and enforceable in any court having jurisdiction over this dispute.

If your child is new, please complete the New Child forms, once you've clicked submit.

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GOT QUESTIONS?

Admin Office

Monday-Friday | 7:00 AM - 6:00 PM

233 Santa Inez Avenue | San Bruno, CA 94066

info@happyhall.com650.583.7370

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© 2018 by Rachel Heck